Quick Start
Get up and running in minutes
This guide walks you through setting up Flowback and collecting your first piece of feedback. You'll have a working feedback channel in under five minutes.
1. Create your account
Head to the Flowback signup page and create an account with your email and password. After signing up, you'll be taken to the onboarding wizard which guides you through initial setup.
2. Set up your workspace
During onboarding, you'll configure your workspace. This includes:
- Workspace name — Your company or team name
- Logo — Displayed on your feedback forms for branding
- Accent color — Customizes the look of your feedback forms
Your workspace gets a unique slug (e.g., acme-corp) that's used in your public feedback form URLs.
3. Create your first channel
Channels are how you organize feedback collection. Each channel represents a distinct feedback stream — for example, "Bug Reports" or "Feature Requests".
During onboarding, you'll create your first channel. You can configure:
- Name and slug — e.g., "Bug Reports" with slug
bug-reports - Category tags — The types of feedback this channel collects (bug, feature request, UX, etc.)
- Visibility — Public (anyone with the link) or private (requires an access code)
4. Connect your integrations
Optionally connect your tools to get the most out of Flowback:
- Linear — Auto-create issues from feedback submissions
- GitHub — Give the AI context about your codebase for smarter PRDs
- Slack — Get notified when new feedback comes in
You can always add integrations later from the Integrations page in your dashboard.
5. Share your feedback form
Once your channel is set up, you get a shareable URL in the format:
Share this link with your users, embed it in your app, or link to it from your support page. When someone visits the link, they'll see a branded feedback form where the AI assistant will guide them through submitting their feedback.
6. Review submissions
As feedback comes in, you can review everything from your dashboard:
- The Submissions inbox shows all feedback with full conversation history and generated PRDs
- The Dashboard overview shows trends, category breakdowns, and recent activity
- If connected to Linear, issues are created automatically — just check your Linear board
Next steps
Now that you're set up, explore these areas to get the most from Flowback:
- Configure your priority system with custom levels and AI rules
- Set up Slack notifications with priority thresholds and digest schedules
- Create multiple channels for different feedback types or products
- Use Quick Capture to submit feedback internally from your dashboard