Quick Start
Get up and running in minutes
This guide walks you through setting up Flowback and collecting your first piece of feedback. You'll have a working feedback channel in under five minutes.
1. Create your account
Head to the Flowback signup page and create an account with your email and password. After signing up, you'll be taken to the onboarding wizard which guides you through initial setup.
2. Set up your workspace
The onboarding wizard walks you through setup in four steps:
- Step 1 — Company info — Enter your company name, website, and a short description of what your company does. The AI uses this to ask better follow-up questions.
- Step 2 — Brand — Upload a logo (PNG, JPG, or SVG, max 500 KB), choose an accent color, and select a brand theme (dark or light) for your public forms.
- Step 3 — Create your first channel — Choose a channel type: External (for customers or beta users) or Internal (for your team). Category tags default to Bug, Feature, UX, and General and can be customized later in channel settings.
- Step 4 — Complete — Your workspace is ready. You're taken to the dashboard where you can connect integrations and start sharing your feedback form.
Your workspace gets a unique slug (e.g., acme-corp) that's used in your public feedback form URLs.
3. Connect your integrations
From the Integrations page in your dashboard, connect your tools to get the most out of Flowback:
- Linear — Auto-create issues from feedback submissions
- GitHub — Give the AI context about your codebase for smarter PRDs
- Slack — Get notified when new feedback comes in
- Jira, Sentry, PostHog — Additional integrations available from the same page
4. Share your feedback form
Once your channel is set up, you get a shareable URL in the format:
Share this link with your users, embed it in your app, or link to it from your support page. When someone visits the link, they'll see a branded feedback form where the AI assistant will guide them through submitting their feedback.
5. Review submissions
As feedback comes in, you can review everything from your dashboard:
- The Submissions inbox shows all feedback with full conversation history and generated PRDs
- The Dashboard overview shows trends, category breakdowns, and recent activity
- If connected to Linear, issues are created automatically — just check your Linear board
Next steps
Now that you're set up, explore these areas to get the most from Flowback:
- Configure your priority system with custom levels and AI rules
- Set up Slack notifications with priority thresholds and digest schedules
- Create multiple channels for different feedback types or products
- Use Quick Capture to submit feedback internally from your dashboard