Docs/Feedback Collection/File Uploads

File Uploads

Attach screenshots and documents

Submitters can attach files to their feedback to provide visual context. Screenshots, error logs, and documents help your team understand issues faster and reduce back-and-forth.

Supported file types

The feedback form accepts common image and document formats:

  • Images — PNG, JPG, GIF, WebP
  • Documents — PDF

Images are the most common attachment type. Screenshots of bugs, design mockups for feature requests, or annotated UI captures all help communicate feedback more clearly.

How uploads work

During the AI conversation, submitters can click the upload button to attach files:

  1. Click the upload icon in the chat input area
  2. Select one or more files from their device
  3. Files are uploaded immediately and a preview appears in the conversation
  4. The AI acknowledges the upload and may ask follow-up questions about the screenshot
Note
Files are stored securely in Supabase Storage and are associated with the intake session. When the submission is finalized, the file URLs are included in the submission record and in any Linear issues created.

Files in Linear issues

When a submission with file attachments creates a Linear issue, the files are included as links in the issue description. This means your engineering team can see the screenshots directly from the Linear issue without needing to navigate back to Flowback.

Files in the dashboard

In the Submissions inbox, any submission that includes file attachments is indicated with an attachment icon. When you view the submission details, all attached files are displayed alongside the conversation and generated PRD.