The smartest way to collect user feedback.
Flowback's AI assistant guides every user through a structured conversation. Asking the right follow-up questions to surface the context your team actually needs.
Flowback AI
Acme Corp · Customer Feedback
Designed to get the full picture.
Generic forms get vague answers. Flowback ensures your team gets the context they need to act.
Context-aware questions
The AI adapts its follow-up questions based on what the user shares. Surfacing information that would typically get missed, such as steps to reproduce, device details or expected user outcomes.
Real-time streaming
Responses appear word-by-word for a natural, chat-like experience that keeps submitters engaged from start to finish.
Category routing
Users select a category (Bug, Feature, UX) up front so the AI applies the right conversation template from the first message.
Smart session handling
Sessions persist across page reloads. Users can continue where they left off, and submit multiple issues without re-entering their details.
Multi-channel support
Create separate intake channels for customers, internal teams, beta testers, or partners — each with their own URL and branding.
Details Collected
The AI recognizes when enough context has been gathered and signals completion — no manual cutoffs or time limits required.
One link for every audience.
Create dedicated feedback channels for your customers, internal team, beta testers, partners, or any group you need to hear from. Every channel gets its own shareable link, its own look, and its own rules — so every audience gets an experience built for them.
Customer Bugs
ExternalBeta Feedback
ExternalInternal Team
InternalDetailed feedback in three steps.
Users open your feedback link
Share a branded URL with your customers or embed it in your product. No sign-up required for submitters.
AI guides the conversation
The assistant asks structured follow-up questions based on the type of feedback — bugs, feature requests, or UX issues.
Submission lands in your inbox
A detailed PRD arrives in your dashboard with a priority status, attachments and a linked Linear issue.
Start collecting smarter feedback today.
Set up your feedback assistant in minutes. No engineering required.
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