From feedback to GitHub Issue in seconds.
Connect GitHub once and Flowback automatically opens a fully populated Issue for every submission — with the PRD as the body, AI-assigned priority and status as labels, and ongoing status and comment changes synced both ways.
- Issues created automatically with the full PRD as the body
- AI priority and channel category applied as labels
- Bidirectional status sync via priority and status labels
- Issue comments stay in sync between Flowback and GitHub
- Per-channel routing to the right repo
acme/web · Issue #2418
Opened from Flowback
Title
Mobile search results are slow (4-5s load time)
Labels
PRD (issue body)
## Problem
Mobile users see a 4-5s delay before search results render…
## Acceptance criteria
P95 search response < 800ms on mobile.
Submitted by Sarah Chen · via Customer Bugs channel
Deep GitHub Issues integration, not a one-way push.
Flowback doesn't just open empty Issues. Every Issue is populated from the AI-analyzed conversation, and stays in sync as your team works it.
PRD as the issue body
The full generated PRD — problem statement, user impact, acceptance criteria — becomes the Issue body, so engineers get full context without leaving GitHub.
AI-assigned priority labels
The AI assigns a priority based on user impact and urgency. GitHub has no native priority field, so Flowback applies it as a `priority: <name>` label.
Channel and category labels
Each submission's channel category becomes a label, plus an `internal` or `external` tag based on the channel type — keeping your tracker organized automatically.
Bidirectional status sync
Change a `status:` label in GitHub and Flowback updates. Update the status in Flowback and the label changes in GitHub. One source of truth, two surfaces.
Two-way comment sync
Comments added on the GitHub Issue appear in Flowback, and vice-versa — so the engineer's context and the triager's context never diverge.
Per-channel repo routing
Map each Flowback channel to a specific repo so customer-facing channels and internal QA route to the right place automatically.
Update once, in either tool.
Flowback uses a single `status:` label per Issue as the lightweight handshake. Change it in GitHub and Flowback updates via webhook. Move a ticket in Flowback and the label changes in GitHub the same second. No copy-pasting, no stale tickets, no two systems quietly drifting out of step.
- GitHub label edit → Flowback status update (via webhook)
- Flowback status change → GitHub label update (via API)
- Comment activity flows both ways automatically
- Reopen or close on GitHub and Flowback follows
Status sync timeline
acme/web · Issue #2418
→ Flowback ticket moved to In Progress
→ GitHub label updated to status: in review
→ Comment synced to Flowback thread
PRDs grounded in your codebase.
When you connect a repo, Flowback reads its file tree, README, and recent commit history to give the PRD model awareness of your actual product surface and recent activity. Tickets land using your project's vocabulary, not generic placeholders.
Coming soon
Keep your GitHub backlog in sync, automatically.
Connect Flowback to GitHub and turn every user conversation into a structured, prioritized Issue — kept up to date in both tools without lifting a finger.
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